Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The internet of things (IoT) ecosystem is larger than ever before, and ...

Choosing your first or next field service management (FSM) software can be daunting, especially as many of these systems require a huge investment in implementation time and cost. Two of the most ...

Salesforce today unveils the first update to its field service management (FSM) product since the acquisition of FSM vendor ClickSoftware, which closed in October last year. New features include ...

Salesforce is adding Internet of Things data to its Field Service Lightning product. The addition gives field service workers a unified view of CRM data and IOT data from within the Salesforce Service ...

Connector enables one-click invoicing and costing, as well as better management of field service profit margins with Rootstock Cloud ERP San Ramon, CA (PRWEB) - Rootstock Software, a leading provider ...

IoT for field service goes mainstream as Salesforce packages up Internet of Things capabilities for use by customer service, support, and field staff One of the long-promised benefits of the Internet ...

Field Service Lightning's scheduling dashboard. Field Service Lightning features a Dispatcher Console that facilitates intelligent scheduling, a mobile app that enables real-time collaboration with ...

Salesforce.com has signed a definitive agreement to acquire ClickSoftware, a provider of field service management solutions, for approximately $1.35 billion. The addition of ClickSoftware will enhance ...

As home and facilities visits have returned to pre-COVID levels, Salesforce adds AI-powered features to its platform to make the work of mobile technicians safer and more-efficient Salesforce on ...

Addition of ClickSoftware will enhance Salesforce Service Cloud’s leadership as the #1 service platform, empowering every service employee to deliver more connected, intelligent customer service ...