When I was governor, we focused on providing great services to Nebraskans. The federal government should do the same.

How do you define success in business? “Revenue” will factor into the definition somewhere. But a larger question looms — ...

Amazon did not admit liability in the settlement but must pay a $1 billion civic penalty and issue $1.5 billion in refunds to ...

Japan's labor ministry has decided to enforce on Oct. 1, 2026, a revised law obliging companies to prepare measures against customers' harassment of their employees through abusive behavior. The ...

Milwaukee-area restaurants, including Heirloom MKE and Mekong Cafe, cite new tariffs as the reason for the spike in ...

An empathetic experience can still be delivered with the right mix resources, as long as businesses meet clients wherever and ...

HCL Unica+ is transforming customer engagement for large Indian enterprises. In this interview, Iyer explained how one ...

A stock assessment finding minor overfishing led to national news, and the Maine lobster fishery is working to correct the ...

Forty years of waiting tables taught Kathy Fisher a few things about customer service: Pay attention to the customer, stay ...

A HSBC manager has highlighted the importance of maintaining an 'emergency fund' and the recommended amount that people ...

It sometimes takes a little bit of thinking outside the box to come up with a fantastic present - and our shopping writers ...

Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...