ServiceNow customizations can deeply influence how an organization operates, especially when addressing industry-specific ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

RChilli Launches Recruitment AI Integration for ServiceNow, Enhancing Talent Acquisition Automation for Enterprises. The new integration enables ServiceNow users and partners to simplify recruitment ...

Cloud software maker ServiceNow Inc. announced today that it has signed a definitive agreement to acquire data security platform company Veza Inc. for an undisclosed sum.

Customer service organizations need tailored, high-productivity employee experiences in order to grow and scale. Dynamics 365 Copilot Service workspace (CSw), formerly known as Customer Service ...

Microsoft 365 Copilot customers in the Frontier program now have access to two major new agentic capabilities, custom apps and workflows. “This week, we’re bringing AI-powered building to employees ...

Accelerate your tech game Paid Content How the New Space Race Will Drive Innovation How the metaverse will change the future of work and society Managing the ...

What if you could transform ChatGPT from a conversational tool into a fully interactive platform, capable of running custom apps tailored to your needs? Thanks to OpenAI’s Apps SDK and Model Context ...

Nothing has been teasing an operating system built for AI and, today, they’re showing that off with “Essential” and it’s… a lot. “Essential” is, by Nothing’s description, a “new kind of operating ...

ServiceNow Inc. (NYSE:NOW) is one of the most promising long-term stocks to buy. On September 10, ServiceNow unveiled its new Zurich platform, which delivers breakthrough innovations focused on secure ...

The new integration empowers businesses to deploy emotionally intelligent Digital Workers that can handle complex, customer-facing and employee-facing tasks in areas from customer service and sales to ...