A 2022 study in the International Journal of Evidence Based Coaching and Mentoring found that coaching outcomes improved by ...

Form has announced an update for its Smart Swim goggles, moving its SwimStraight feature from the subscription tier to the ...

Cheese Removals and Transport, a family-run removals company based in Hove, has announced that it has now surpassed 200 online customer reviews, reflecting strong engagement and consistent ...

Customers stopped believing you’re listening. Survey fatigue is now one of CX’s biggest blind spots. Here’s how to fix it.

Finra examiners have found AI systems producing inaccurate information and influencing investment recommendations or internal decisions without adequate human review, Finra said in its “2026 ...

Wiley Belt was one of three men charged last year with kidnapping, rape and murder in Kelle Ann Workman's 1989 death.

Next time you ask, ‘where is my order’, chances are, you’ll get a response from a voice bot. Responses to customer calls are ...

In time for holiday shopping, shoe retailer Snipes launched its first U.S. loyalty program to build community for consumers ...

OpenAI is set to award $40.5 million to over 200 nonprofits by the end of the year. This follows an open call for ...

A look at Gresham Smith’s approach to combining digital tools and human insight to improve space planning, collaboration, and ...

Today’s Forbes Daily newsletter covers the new 30 Under 30 list, Sam Altman’s OpenAI memo, NYC casino proposals move forward, Eli Lilly slashes Zepbound costs and more.

Trump's student-loan repayment overhaul and collections restart make servicer errors more costly, Sen. Elizabeth Warren said.