A $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her a new one, ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. Another Black Friday ...

A marketing plan that transformed an online bookstore into a billion-dollar company. Learn about the power of Amazon's ...

The Customer Engagement Solutions Market is expanding as businesses adopt AI, analytics, and cloud-based platforms to deliver personalized, real-time, and seamless interactions that enhance customer ...

Along with featuring AI-using customers like Centrica and Priceline, Amazon Connect doubled down on its “Connect is AI” ...

New bi-directional flow fuels personalized customer journeys and AI-ready agent intelligence in the contact centerSan Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) -- Tealium today announced its new ...

In Bloomberg’s gift-for-mom experiment, Amazon’s Rufus was the only bot that tried to learn more before answering. It asked ...

The anonymous founders of the new group say Amazon’s policies have made it harder to earn profits from package delivery.

New tools and features from retailers and tech companies use artificial intelligence to help people find gifts and make ...

The Aurgod Outdoor Steam Sauna is under $5,200, simple to assemble, and built with Scandinavian-inspired materials that ...

New artificial intelligence shopping tools are sprouting right and left just in time for the holidays, when US consumers are expected to spend a record $253 billion online. Technology companies and ...

Artificial Intelligence - Catch up on select AI news and developments from the past two weeks or so. Stay in the know.