The Customer Engagement Solutions Market is expanding as businesses adopt AI, analytics, and cloud-based platforms to deliver personalized, real-time, and seamless interactions that enhance customer ...

Along with featuring AI-using customers like Centrica and Priceline, Amazon Connect doubled down on its “Connect is AI” ...

New bi-directional flow fuels personalized customer journeys and AI-ready agent intelligence in the contact centerSan Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) -- Tealium today announced its new ...

The anonymous founders of the new group say Amazon’s policies have made it harder to earn profits from package delivery.

Artificial Intelligence - Catch up on select AI news and developments from the past two weeks or so. Stay in the know.

Agentic, intent-based commerce is beginning to bypass search and browsing altogether, introducing a new competitive challenge ...

With order frequency steadily growing, food retailers are making moves in the e-comm space to satisfy consumer demand ...

Amazon is trying to redefine what “using AI” means, shifting customers from consuming prebuilt models to shaping the systems ...

Retailers in Hamilton have joined forces to revive traditional Christmas shopping experiences and encourage support for local ...

Costco won’t price match, but Best Buy, Staples, JCPenney, Kohl’s, PetSmart, GNC, Dyson.com, and Tractor Supply often will on ...

Computer-use agents and self-clicking AI browsers make for great demos but struggle to offer obvious utility to most people.

We came across a bearish thesis on Corporación América Airports S.A. on Monopolistic Investor’s Substack by Antoni Nabzdyk.