Ben Ames has spent 30 years as a journalist since starting out as a reporter for daily newspapers in Pennsylvania and Massachusetts. He has focused on business and technology reporting since 1999 for ...

United Parcel Service Inc. will invest $120 million in 400 robots used to unload trucks, according to people familiar with the matter, revealing new details on the logistics giant’s $9 billion ...

The big picture: As the warehouse floor becomes increasingly automated, robots now handle the most punishing aspects of logistics, while people focus on oversight, problem-solving, and continuous ...

The gifts that were heaped under millions of Christmas trees last week didn’t come off a sleigh. Virtually all of them were unloaded from a truck, by legions of tired, often-grumpy humans. And many of ...