Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

The Software Testing and QA Services Market is driven by the increasing demand for high-quality software products and applications. With the growing complexity of software systems and the need for ...

A group of quality assurance employees at Raven Software have officially voted in favor of unionization with the National Labor Relations Board, with a final vote total of 19 for and three against.

Wilmington, Delaware, Sept. 06, 2023 (GLOBE NEWSWIRE) -- The features and functionalities of modern software applications are growing increasingly sophisticated. This increased complexity increases ...

Twenty-one Raven Software QA employees have until May 20th to submit their ballots in a historic video game industry union vote. Today the National Labor Relations Board (NLRB) decreed that voting for ...

If you’re involved in quality assurance, which you most likely are or wouldn’t have started reading this article, then you know how important maintaining software quality is—especially in the modern ...

Even the most well-funded and innovative development teams run into software challenges. Just look at the recent unforeseen software glitch that delayed a long-awaited test flight and temporarily kept ...

Days after Raven Software QA workers announced their intention to unionize with the Communication Workers of America (CWA), Activision notified workers Monday that it was reorganizing the department.

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

Adrian has been writing, critiquing, and thinking about games since he first picked up an N64 controller many years ago. These days he writes reviews, news, and features for Game Rant and believes ...