Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

Part 1 of this 3-part series described how a model-driven development process and virtual prototyping tools help address the challenges of implementing a DFSS methodology in a complex automotive ...

Through 2007, ill-defined IT deliverables, misaligned business expectations, and unknown performance levels, combined with economic pressures, will force more than 30% of IT organizations (ITOs) to ...