Not many people associate Zendesk with field service management – it was created as – and continues to flourish – as a customer support solution, most visible through website chat client technology.

Jira Service Desk and ServiceNow are software platforms that started their lives as something other than a field service management (FSM) solution, but for many companies these tools work perfectly to ...

ServiceNow is changing the way the Air Force works. By placing a service-oriented lens on the activities, tasks and processes that make up day-to-day work life, we help the Air Force operate faster ...

ServiceNow, Inc. (NYSE:NOW) is one of the Best Stocks to Invest in for High Returns. On August 1, ServiceNow, Inc. (NYSE:NOW) announced that it has agreed to invest $750 million in Genesys, which is a ...

Enterprise workflow management platform ServiceNow on Wednesday announced its second AI-related acquisition this year. The terms of the deal weren’t disclosed. Data.World was most recently valued at ...