Can't find a coupon code anywhere? With the growing "live chat" customer service trend, many operators are trained to hand out coupon codes to polite shoppers that simply ask. I did the research and ...

Before checkout, open live chat with your cart ready and ask a polite one-liner: “Any chance for a small coupon or free shipping?” Use quick scripts: price-match ...

Great customer support can be summed up in one goal: make it easy for customers to get their problem solved quickly and painlessly. Out of all the customer support channels available—phone, email, ...