Steel Root, a leading cybersecurity services firm that specializes in compliance for the U.S. Defense Industrial Base, announces the hiring of Pam Demetroulakos as the company’s Director of IT Service ...

Dynatrace (NYSE: DT), the leading AI-powered observability platform, and ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced a multi-year strategic collaboration to ...

A few CIOs with call center-based Incident Management systems can’t see the bottom of incident queues due to the thousands of pending laptop connectivity, remote access login, and VPN support requests ...

Compare the features, pricing, pros and cons in our list of the best ITSM tools to decide which one is ideal for your business. Information technology service management software can be a lifesaver ...

Robotic solutions have advanced rapidly and reached a tipping point—they’re no longer just prototypes, but practical, cost-effective tools capable of handling repetitive and even complex tasks in real ...

Operations is a core functional area of an organization, along with marketing, human resources and accounting. Operations management plays a crucial role in enhancing the quality of products and ...

RESTON, Va.--(BUSINESS WIRE)--The U.S. Department of Health and Human Services (HHS) awarded Science Applications International Corp. (NYSE: SAIC) a $74 million task order to support information ...

Steel Root, a Salem-based cybersecurity services firm that specializes in compliance for the U.S. Defense Industrial Base, has hired Pam Demetroulakos as the company’s director of IT service ...

BOSTON & SANTA CLARA, Calif.--(BUSINESS WIRE)-- Dynatrace (DT) (NYSE: DT), the leading AI-powered observability platform, and ServiceNow (NOW) (NYSE: NOW), the AI platform for business transformation, ...