Here's what she has to say: "It all started when my Facebook was hacked. I couldn't get in to change my password, so I googled Facebook customer service. A number came up, which I foolishly called. I ...

We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem. Not being able to ...

After an Arlington woman's Facebook account was hacked she called what she thought was a Facebook customer service number, and that landed her in even more trouble. Suzanne Dougherty uses Facebook to ...

After an Arlington woman's Facebook account was hacked she called what she thought was a Facebook customer service number, and that landed her in even more trouble. Suzanne Dougherty uses Facebook to ...