Industry Insights from Thomson Reuters Institute, a part of Thomson Reuters. How has the idea of process improvement taken hold within the legal industry in the wake of the pandemic? Fred Esposito of ...

Dr. Jim Kane addressed the Capability Maturity Model Integration (CMMI), ISO 9000, Information Technology Infrastructure Library (ITIL) and Six Sigma alternative frameworks for process improvement for ...

It's time to apply an uncommon approach to the common, high-risk occurrence of heat stress in our work environments. Most think of continuous improvement in the context of their quality programs, but ...

Define. Measure. Analyze. Improve. Control. Or DMAIC, for short. Feeling intimidated? Ready to stop reading because these words have no pertinence to you? Let us convince you that this five-letter ...

Understand the background and meaning of Six Sigma and the five steps of the DMAIC process improvement flow: Define, Measure, Analyze, Improve and Control. Discuss what "Quality" means and how to ...

“Process excellence is moving from a specialist function to a universal job requirement,” said Michael DiLeo, Director at MSI. “Our study shows that organizations want professionals who can reduce ...