Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

Sales are made or lost every day because of our ability or inability to manage customer and prospect information and contacts. Both professional and personal relationships can be strengthened when we ...

Forbes contributors publish independent expert analyses and insights. Exploring Cloud, AI, Big Data and all things Digital Transformation. If customer experience is the center of digital ...

In 2021, CRM is one of the most widely used types of software for businesses. Almost all companies with more than 10 employees use some kind of this solution. The majority admit that customer ...

SAP debuted its hosted customer relationship management software service Thursday, moving the business software applications giant into an arena that is becoming increasingly crowded. SAP, as ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

RICHMOND, VIRGINIA, UNITED STATES, August 21, 2023/EINPresswire.com/ -- Virginia Venture Partners (VVP), the equity investment program of Virginia Innovation ...

The stakes are rising in the market for customer-relationship management software. When Baan, a leader in back-office software, bought Aurum, a customer-management firm, for $250 million in mid-1997, ...

The project deadline was considered ambitious even for the frenetically paced high-tech world. At the height of the dot-com mania last year, Oracle promised a small business-to-business start-up that ...